Shipping Policy

Last updated: 07/31/2026

This Shipping Policy applies to all orders placed through Novra Tech ("we," "us," "our") at novratech.com. By placing an order, you agree to the terms below.

1. Order Processing

Orders are processed within 1-2 business days of purchase, excluding weekends and holidays. You will receive a confirmation email once your order has been placed, and a separate shipping confirmation with tracking information once it ships.

2. Estimated Delivery Times

Once shipped, orders are delivered within a minimum of 2 business days and a maximum of 10 business days, depending on your location and the shipping method selected at checkout. These are estimated delivery windows, not guaranteed delivery dates, and do not include processing time (Section 1).

Delivery estimates may vary due to:

• Carrier delays
• Weather or other events outside our control
• Remote or rural delivery addresses (e.g., Alaska, Hawaii, or U.S. territories)

3. Shipping Rates

Shipping costs are calculated at checkout based on destination, order weight, and shipping method chosen. Any applicable free-shipping thresholds will be displayed at checkout.

4. Order Tracking

Once your order ships, you will receive a tracking number by email. Please allow up to 24 hours for tracking information to update after dispatch.

5. Shipping Restrictions

We currently ship only within the United States, including all 50 states. We do not offer international shipping at this time. If your shipping address falls outside the United States, you will not be able to complete checkout.

6. Delayed, Lost, or Missing Orders

If your order has not arrived within the maximum estimated window (10 business days from shipping confirmation), contact us at velori.desktops@gmail.com with your order number so we can investigate with the carrier. We are not liable for delays caused by the carrier or by incorrect shipping information provided by the customer, but we will assist in tracing lost shipments in good faith.

7. Incorrect Shipping Information

Please ensure your shipping address is correct at checkout. Novra Tech is not responsible for orders delayed or misdelivered due to an incorrect or incomplete address provided by the customer. If you notice an error, contact us at velori.desktops@gmail.com as soon as possible — we can only amend the address if the order has not yet shipped.

8. Damaged Items in Transit

If your order arrives visibly damaged, contact us within 5 days of delivery with photos of the packaging and item, and we will arrange a replacement or refund in accordance with our Return & Refund Policy.

9. Changes to This Policy

We reserve the right to update this Shipping Policy at any time. Changes apply to orders placed after the update is published.

10. Contact Us

Questions about shipping can be directed to: Novra Tech [EMAIL: velori.desktops@gmail.com]

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This policy is a general template and does not constitute legal advice. Shipping-related consumer protection rules (e.g., the FTC's Mail, Internet, or Telephone Order Merchandise Rule) require that you ship within the time stated or offer the customer the option to cancel for a refund if delayed beyond it. Have this reviewed by a licensed attorney before publishing if you operate at scale or across multiple states.